Vocalyy
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Plans
What's the cost of
losing clients?
Free trial
14 days, no charge
Try Vocalyy free.
No commitment.
  • 100 minutes included
  • 1 AI voice agent
  • 1 phone number
  • Cancel anytime in 14 days
Starter
Starting point
€299
/ month
VAT included7-day money-back
Book a Call
What's included
Everything you need so your phone is no longer a weak point.
  • 500 inbound minutes per month
  • Over plan: €0.55 / min
  • 1 phone number + 1 agent
  • 2 simultaneous calls
  • AI voice agent 24/7
  • Natural conversation, not a robot
  • Custom FAQ answers
  • SMS appointment confirmation
  • Human handoff (press 1)
  • Recorded + transcribed calls
  • Monthly report + email support
Professional
Recommended
€549
/ month
VAT included7-day money-back
Book a Call
What's included
The calendar fills itself. You just confirm and work.
  • Everything in Starter
  • 1,200 inbound minutes per month
  • Over plan: €0.45 / min
  • 1 number + 1 agent (extra €15/mo)
  • 5 simultaneous calls
  • Calendar sync (Google / Outlook)
  • Client self-books during the call
  • CRM: HubSpot, Pipedrive, Zoho
  • Adaptive scripts per caller
  • Monthly report + priority support
Premium
Maximum growth
€999
/ month
VAT included7-day money-back
Book a Call
What's included
For clinics, hotels, and businesses with heavy call traffic.
  • Everything in Starter & Professional
  • 2,500 inbound minutes per month
  • Over plan: €0.40 / min
  • 2 numbers + 2 agents included
  • 10 simultaneous calls
  • Multi-location / multi-agent setup
  • Live dashboard + detailed reports
  • 24/7 support, 99.9% SLA
Enterprise
Unlimited power
Want a custom agent?
We build your dedicated infrastructure.
  • 10,000+ minutes per month
  • From €0.30 / min with annual contract
  • Multi-location, multi-number, multi-agent
  • SLA 99.95% with 1h guaranteed response
  • Custom integrations with your systems
  • Quarterly reviews + dedicated support
Detailed Comparison
Every feature,
compared head to head
What you get Starter€299 / month Professional€549 / month Premium€999 / month EnterpriseOn request
Inbound minutes / month 500 1,200 2,500 10,000+
Over-plan rate (overage) €0.55 / min €0.45 / min €0.40 / min from €0.30 / min
Simultaneous calls 2 5 10 30+
Phone numbers included 1 1 (extra €15/mo) 2 5+
Active agents included 1 1 (extra €15/mo) 2 100+
Conversation scenarios (flows) 3 10 Unlimited Unlimited
Voice agent active non-stop, no breaks ✓ ✓ ✓ ✓
Native Romanian, natural accent ✓ ✓ ✓ ✓
Fluent conversation, not a robot ✓ ✓ ✓ ✓
Custom FAQ answers for your business ✓ ✓ ✓ ✓
Scripts that adapt to each caller — ✓ ✓ ✓
Detects if client is upset or interested — ✓ ✓ ✓
Human handoff (press 1 or voice request) ✓ ✓ ✓ ✓
Instant summary after every call — ✓ ✓ ✓
AI trained on your data and processes — Basic Advanced Custom
Available languages Romanian Ro + En 5 limbi Unlimited
Response speed (no waiting) < 2s < 1.5s < 1s < 500ms
Instant WhatsApp notification after call ✓ ✓ ✓ ✓
Every call recorded and transcribed automatically ✓ ✓ ✓ ✓
Appointment confirmation via SMS, WhatsApp, Email ✓ ✓ ✓ ✓
Calendar synced (Google / Calendly) — ✓ ✓ ✓
Client self-books during the call — ✓ ✓ ✓
CRM connected — every call becomes a lead — Basic Advanced Enterprise
ERP, custom API, internal systems connection — — ✓ ✓
Webhooks and real-time alerts — — ✓ ✓
Monthly report: how many clients, how many bookings, what ROI ✓ ✓ ✓ ✓
ROI report: see exactly how much you earned — ✓ ✓ ✓
Custom reports on your KPIs — — ✓ ✓
Live dashboard — see everything in real time — — ✓ ✓
Multi-location, multi-agent setup — — ✓ ✓
Support Email Priority 4h 24/7 Dedicated
99.9% SLA — the agent never takes a day off — — ✓ Custom
White-label — your brand, your voice — — — ✓
Complete onboarding — we do everything — — — ✓
Dedicated servers, maximum speed — — — ✓
Zero hassle: All plans include complete setup done by our team — you do not need to install anything, write code, or lift a finger. The setup fee is determined in a single 15-minute call.
Frequently Asked Questions
Straight answers,
no fluff
A secretary costs 4,000 lei, is absent 30 days a year, and talks to one client at a time. Vocalyy costs a fraction, is available 24/7 and handles 50 calls simultaneously. The math is simple.
Anytime. The upgrade is done in a few hours, with no service interruption. If call volume has increased, it means Vocalyy did its job — and the next plan takes it even further. We notify you in advance before you reach the limit.
Within 24-48 hours you are live. Our team configures everything: conversation flow, calendar integration, voice tone, answers to client questions. You just approve and start.
Vocalyy speaks natural Romanian, with human intonation, real pauses and contextual answers. 93% of callers do not realize they are talking to an AI agent. And if a client explicitly requests a human, the transfer happens automatically in seconds.
Yes, anytime. Email agent@vocalyy.ro or cancel from your dashboard. The subscription stays active until the end of the month you've already paid for — no penalties, no questions, no "we locked you in for six months." Cancel in one click.
7-day money-back guarantee, full refund. For any reason. If within the first 7 days after activation it doesn't feel right, you write us and get the money back in 14 business days. No form, no "but why don't you like it." Hard commitment in our Terms and Conditions.
48 hours max. Day 1: we build and connect to your number. Day 2: you get login and a test call. Day 3: agent answers your first customers. Later changes (prices, hours) take minutes, not days.
No. Vocalyy works on your phone number, not on your website. If clients call you, the agent answers — landline or mobile. But if you have a website and want visitors to test the agent there too, we can add that as a separate one-time setup service.
Romanian by default, with natural intonation. If your business gets calls in English, Russian, Ukrainian or another language, we configure the agent to auto-detect and respond in that language. Professional and Premium plans include a second language at no extra cost.
Your data (recordings + transcripts) is stored encrypted on EU servers. Real-time AI processing uses OpenAI (USA), with Standard Contractual Clauses and the EU-US Data Privacy Framework. Default retention: 90 days, but you can delete anytime from your dashboard. Per GDPR, you own your data and can request full deletion in 30 days.
We notify you by email at 80% of your monthly minutes and again at 100%. Beyond the limit, each extra minute costs €0.025 (Starter), €0.020 (Professional) or €0.016 (Premium). No call gets cut off — the agent keeps answering. If you consistently exceed, simple fix: upgrade to the next plan and pay less per minute.

15 minutes.
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Hear the agent live in your industry. See how it answers, books, and turns every call into an opportunity.

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